How Raptor Communications Transformed a Devonport Pharmacy’s CCTV System

Upgrading Security: How Raptor Communications Transformed a Devonport Pharmacy’s CCTV System

At Raptor Communications, we believe in empowering local businesses with cutting-edge technology. Recently, we had the privilege of assisting a Devonport pharmacy in upgrading their outdated CCTV system. The results were nothing short of remarkable.

The Challenge

The pharmacy had been relying on an aging surveillance system that fell short in several critical areas:

1. Low Resolution Footage: The existing system provided grainy, low-resolution footage, making it challenging to identify individuals or incidents clearly.
2. Lack of Real-Time Monitoring: Without a dedicated monitor setup, the pharmacy staff couldn’t monitor the premises in real time. This limitation posed a significant security risk.
3. Obsolete Infrastructure: The system ran on outdated Coax Cable technology, preventing any meaningful upgrades or camera additions.

Our Solution

To address these issues, we proposed a comprehensive upgrade using state-of-the-art equipment. Here’s what we implemented:

1. HikVision Cameras and NVR

We replaced the old cameras with high-quality HikVision IP cameras. These cameras offer superior image clarity, advanced features, and reliable performance. Additionally, we installed a Network Video Recorder (NVR) to manage and store the footage efficiently.

2. New Network Cable Installation

Our team laid down new network cables to power the cameras and transmit data back to the NVR. Unlike the previous Coax Cable setup, this modern infrastructure allowed for seamless integration and scalability.

3. Expanded Storage Capacity

Recognising the importance of retaining historical footage, we added extra hard drives to the NVR. Now, the 16 cameras could capture and store all relevant video data for up to 4 weeks. This extended storage duration ensured that the pharmacy could review past events whenever necessary.

4. Real-Time Monitoring Options

We provided two convenient ways for the pharmacy staff to monitor the premises:

• Onsite Monitor: A dedicated monitor was set up on-site, allowing staff members to view live footage instantly. Whether it’s monitoring customer interactions or detecting any security breaches, the onsite display ensures real-time vigilance.
• Mobile Access: For added flexibility, we configured the system to allow live viewing on mobile devices. Now, the pharmacy owner or staff can check the cameras from anywhere, ensuring peace of mind even when they’re away.

The Results

The pharmacy now enjoys crystal-clear video quality, robust storage capabilities, and enhanced security. With the ability to access footage remotely, they can respond promptly to any incidents or suspicious activities.

At Raptor Communications, we take pride in transforming outdated systems into efficient, modern solutions. If your business needs a security upgrade, don’t hesitate to reach out. Together, we can create a safer environment for your team and customers.

Contact Raptor Communications today for customised security solutions that fit your unique needs.